Shipping policy
Shipping Policy
1. Processing Time All orders are processed within 2-5 business days (excluding weekends and holidays). Orders are shipped once they have been processed, and the payment has been confirmed. You will receive an email notification with a tracking number once your order has shipped.
2. Shipping Rates Shipping rates are calculated at checkout based on the weight and size of your items, and your location.
3. Shipping Locations We currently ship in the United States. If you're area is not listed, please contact us at CroweCanna@gmail.com for assistance.
4. Order Tracking Once your order has shipped, you will receive an email with a tracking number. You can use this number to track your order on our website or directly through the carrier's website.
5. Delivery Issues If you have not received your order within the expected delivery time, please contact us at CroweCanna@gmail.com. We will help resolve any delivery issues. We are not responsible for delays caused by the carrier, customs, or incorrect shipping information provided during checkout.
6. Customs, Duties, and Taxes (for International Orders) For international orders, you are responsible for any customs duties, taxes, or fees that may be imposed by your country's customs office. These charges are not included in the shipping cost and are your responsibility.
7. Lost or Damaged Packages If your package is lost or damaged during transit, please contact us at [contact email]. We will do our best to resolve the issue, but we are not responsible for lost or damaged items once they have been shipped.
8. Changes to Shipping Policy We may update this shipping policy from time to time. Any changes will be posted on this page with an updated effective date. Please review this policy periodically to stay informed.
Contact Us If you have any questions about our shipping policy or need assistance, feel free to contact us at CroweCanna@gmail.com.